RelviosRelvios
Slack + E-Commerce

Slack Unified Email Inbox
for E-Commerce.

E-Commerce teams use Slack daily. Relvios brings Slack workspaces, channels, and DMs into a unified email inbox alongside Shopify notifications, Instagram DMs, WhatsApp order inquiries — giving your e-commerce team a complete communication hub.

See how it works
SOC 2 ReadyEnd-to-end encrypted99.9% uptime SLA
Integrates with
Gmail
Outlook
Slack
Discord
WhatsApp
Instagram
Messenger
Telegram
SMTP / IMAP
Webhooks
Product Preview
0+
Channel integrations
0+
Messages processed daily
0.9%
Uptime guarantee
0ms
Avg. API response
Core Features

Slack unified email inbox built for
e-commerce

Connect Slack with Shopify notifications, Instagram DMs, WhatsApp order inquiries in one unified email inbox. AI classification, smart routing, and instant draft replies for e-commerce teams.

Unified Inbox

One API for email, chat, social messaging, bots, and webhooks. All messages normalized into a single schema.

AI Classification

Auto-tag by intent and sentiment. Context-aware draft replies generated instantly.

MCP Protocol

Native integration with Claude Code, Gemini CLI, OpenCode, Codex CLI, and ZeroClaw to empower AI agents.

Secure OAuth

Managed OAuth, encrypted credentials, webhook verification, and bot-token based channels where platforms require it.

Smart Routing

Route messages to team members or AI agents based on content, platform, or priority rules.

Real-Time Webhooks

HMAC-signed webhook notifications for new messages, connection changes, and status updates.

Integrations

Connect the channels
that matter

Gmail

Secure OAuth with automated incoming thread syncing.

Outlook

Connect Microsoft 365 Exchange mailboxes via OAuth.

SMTP/IMAP

Standard encrypted mail protocol for generic inboxes.

Slack

Sync channels and direct messages into the triage flow.

Discord

Listen to server channels using custom bot integrations.

WhatsApp

Read and respond to WhatsApp Business messages via Meta.

Instagram

Bring Instagram direct messages into the shared inbox.

Messenger

Handle Facebook Page messages from one workspace.

Telegram

Connect bot conversations through webhook or polling.

Webhooks

Inbound POST requests normalized into conversations.

For Developers

Three steps to
go live

01

Connect your channels

Securely link Gmail, Outlook, Slack, Discord, WhatsApp, Instagram, Messenger, Telegram, SMTP/IMAP servers, and webhook endpoints.

Terminal
$ POST /v1/connections { "provider": "gmail" }
02

Create an API key

Configure your workspace and get your access tokens from the settings panel.

Terminal
$ curl -X POST https://api.relvios.com/v1/keys
03

Read, route & reply

Fetch normalized streams, let AI draft replies, and track conversations via REST API or MCP protocol.

Terminal
$ GET /v1/threads?status=unread

Simple, transparent
pricing

Scale as your message volume grows. Save 30% on yearly plans.

Unite Slack with your
e-commerce channels

Reduce order response time by 60%. Connect Slack and all your e-commerce channels in under 5 minutes.

Slack Unified Email Inbox for E-Commerce: A Complete Guide

E-Commerce businesses rely heavily on Slack for daily communications. But when Slack is just one of many channels — alongside Shopify notifications, Instagram DMs, WhatsApp order inquiries — messages get lost and response times suffer. A Slack unified email inbox integration solves this.

Relvios connects Slack workspaces, channels, and DMs into the same unified email inbox as all your other e-commerce channels. Every message is normalized, classified by AI, and routed to the right team member. The result: your e-commerce team can reduce order response time by 60%.

With secure OAuth connections, end-to-end encryption, and an API-first architecture, Relvios is built for e-commerce teams that take communication seriously.

FAQ

Frequently Asked Questions

How do I connect Slack for my e-commerce team?
Simply click "Add Connection" in Relvios, select Slack, and authorize via OAuth. Your Slack messages will appear in your unified email inbox within seconds, alongside all your other e-commerce channels.
Can I connect my e-commerce store notifications?
Yes! Relvios connects Shopify notifications, Instagram DMs, WhatsApp order inquiries and 10+ other platforms into one unified email inbox. For e-commerce teams, this means all your communications are in one place.
Can AI help e-commerce teams manage Slack messages?
Absolutely. Our AI classification system automatically tags Slack messages by intent and sentiment. Smart routing ensures they reach the right e-commerce team member. AI can even draft replies for common e-commerce inquiries.

Related Pages

Unified Email InboxSlack Unified Email InboxUnified Email Inbox For EcommerceImap Unified Email Inbox For Ecommerce