RelviosRelvios
Multi-Channel Inbox for Telecom

Multi-Channel Inbox for
Telecom businesses.

Telecom teams struggle with handling high-volume customer service requests across call centers, email, and messaging. Relvios gives you a multi-channel inbox that brings every message together — customer service emails, WhatsApp support, social media complaints, and more — all in one place.

See how it works
SOC 2 ReadyEnd-to-end encrypted99.9% uptime SLA
Integrates with
Gmail
Outlook
Slack
Discord
WhatsApp
Instagram
Messenger
Telegram
SMTP / IMAP
Webhooks
Product Preview
0+
Channel integrations
0+
Messages processed daily
0.9%
Uptime guarantee
0ms
Avg. API response
Core Features

Why Telecom teams choose our
multi-channel inbox

Stop switching between tools. Our multi-channel inbox is purpose-built for telecom businesses that need to manage handling high-volume customer service requests across call centers, email, and messaging.

Unified Inbox

One API for email, chat, social messaging, bots, and webhooks. All messages normalized into a single schema.

AI Classification

Auto-tag by intent and sentiment. Context-aware draft replies generated instantly.

MCP Protocol

Native integration with Claude Code, Gemini CLI, OpenCode, Codex CLI, and ZeroClaw to empower AI agents.

Secure OAuth

Managed OAuth, encrypted credentials, webhook verification, and bot-token based channels where platforms require it.

Smart Routing

Route messages to team members or AI agents based on content, platform, or priority rules.

Real-Time Webhooks

HMAC-signed webhook notifications for new messages, connection changes, and status updates.

Integrations

Connect the channels
that matter

Gmail

Secure OAuth with automated incoming thread syncing.

Outlook

Connect Microsoft 365 Exchange mailboxes via OAuth.

SMTP/IMAP

Standard encrypted mail protocol for generic inboxes.

Slack

Sync channels and direct messages into the triage flow.

Discord

Listen to server channels using custom bot integrations.

WhatsApp

Read and respond to WhatsApp Business messages via Meta.

Instagram

Bring Instagram direct messages into the shared inbox.

Messenger

Handle Facebook Page messages from one workspace.

Telegram

Connect bot conversations through webhook or polling.

Webhooks

Inbound POST requests normalized into conversations.

For Developers

Three steps to
go live

01

Connect your channels

Securely link Gmail, Outlook, Slack, Discord, WhatsApp, Instagram, Messenger, Telegram, SMTP/IMAP servers, and webhook endpoints.

Terminal
$ POST /v1/connections { "provider": "gmail" }
02

Create an API key

Configure your workspace and get your access tokens from the settings panel.

Terminal
$ curl -X POST https://api.relvios.com/v1/keys
03

Read, route & reply

Fetch normalized streams, let AI draft replies, and track conversations via REST API or MCP protocol.

Terminal
$ GET /v1/threads?status=unread

Simple, transparent
pricing

Scale as your message volume grows. Save 30% on yearly plans.

Ready to unify your
telecom inbox?

Join telecom teams using Relvios to reduce support ticket resolution time by 50%. Start your free trial today.

What is a Multi-Channel Inbox for Telecom?

A multi-channel inbox for telecom is a centralized communication platform that brings all your telecom business messages into one organized view. Instead of handling high-volume customer service requests across call centers, email, and messaging, you get a single dashboard where every conversation is tracked, classified, and ready for action.

Relvios connects customer service emails, WhatsApp support, social media complaints and more into a multi-channel inbox that your entire team can access. With AI-powered classification, messages are automatically tagged by intent and sentiment, so your team can prioritize what matters most. Smart routing ensures the right messages reach the right people.

For telecom businesses, this means you can reduce support ticket resolution time by 50%. Whether you're a small team or an enterprise operation, our multi-channel inbox scales with your communication volume while keeping everything secure with end-to-end encryption and OAuth-managed connections.

FAQ

Frequently Asked Questions

Can I handle high-volume customer inquiries efficiently?
Yes! Relvios connects to 10+ platforms including Gmail, Outlook, Slack, Discord, WhatsApp, Instagram, Messenger, and Telegram. For telecom businesses, this means all your customer service emails, WhatsApp support, social media complaints can be managed from one multi-channel inbox.
How does AI triage help with common telecom support requests?
Our AI-powered classification system automatically tags and routes messages, helping telecom teams reduce support ticket resolution time by 50%. Smart routing rules ensure every message reaches the right team member.
Does it integrate with existing call center systems?
Absolutely. Relvios is built as an API-first platform with REST API and MCP protocol support. You can integrate our multi-channel inbox with any existing telecom tools via webhooks or direct API calls.
Is Relvios secure enough for telecom communications?
Yes. Relvios uses end-to-end encryption, managed OAuth credentials, and webhook verification. We're SOC 2 ready with a 99.9% uptime SLA, making it suitable for telecom businesses that need reliable, secure communication infrastructure.

Related Pages

Multi Channel InboxTeam Inbox For TelecomMulti Channel Inbox For Real EstateImap Multi Channel InboxMulti Channel Inbox For Customer Support