Multi-Channel Inbox for Healthcare

Multi-Channel Inbox for
Healthcare businesses.

Healthcare teams struggle with coordinating patient inquiries across phone, email, and patient portals. Relvios gives you a multi-channel inbox that brings every message together — patient emails, secure messaging portals, care team Slack, and more — all in one place.

SOC 2 ReadyEnd-to-end encrypted99.9% uptime SLA
Integrates with
Gmail
Outlook
Slack
Discord
WhatsApp
Instagram
Messenger
Telegram
SMTP / IMAP
Webhooks
Product Preview
0+
Channel integrations
0+
Messages processed daily
0.9%
Uptime guarantee
0ms
Avg. API response
Core Features

Why Healthcare teams choose our
multi-channel inbox

Stop switching between tools. Our multi-channel inbox is purpose-built for healthcare businesses that need to manage coordinating patient inquiries across phone, email, and patient portals.

Unified Inbox

One API for email, chat, social messaging, bots, and webhooks. All messages normalized into a single schema.

AI Classification

Auto-tag by intent and sentiment. Context-aware draft replies generated instantly.

MCP Protocol

Native integration with Claude Code, Gemini CLI, OpenCode, Codex CLI, and ZeroClaw to empower AI agents.

Secure OAuth

Managed OAuth, encrypted credentials, webhook verification, and bot-token based channels where platforms require it.

Smart Routing

Route messages to team members or AI agents based on content, platform, or priority rules.

Real-Time Webhooks

HMAC-signed webhook notifications for new messages, connection changes, and status updates.

Integrations

Connect the channels
that matter

Gmail

Secure OAuth with automated incoming thread syncing.

Outlook

Connect Microsoft 365 Exchange mailboxes via OAuth.

SMTP/IMAP

Standard encrypted mail protocol for generic inboxes.

Slack

Sync channels and direct messages into the triage flow.

Discord

Listen to server channels using custom bot integrations.

WhatsApp

Read and respond to WhatsApp Business messages via Meta.

Instagram

Bring Instagram direct messages into the shared inbox.

Messenger

Handle Facebook Page messages from one workspace.

Telegram

Connect bot conversations through webhook or polling.

Webhooks

Inbound POST requests normalized into conversations.

For Developers

Three steps to
go live

01

Connect your channels

Securely link Gmail, Outlook, Slack, Discord, WhatsApp, Instagram, Messenger, Telegram, SMTP/IMAP servers, and webhook endpoints.

Terminal
$ POST /v1/connections { "provider": "gmail" }
02

Create an API key

Configure your workspace and get your access tokens from the settings panel.

Terminal
$ curl -X POST https://api.relvios.com/v1/keys
03

Read, route & reply

Fetch normalized streams, let AI draft replies, and track conversations via REST API or MCP protocol.

Terminal
$ GET /v1/threads?status=unread

Simple, transparent
pricing

Scale as your message volume grows. Save 30% on yearly plans.

Ready to unify your
healthcare inbox?

Join healthcare teams using Relvios to improve patient response time by 45%. Start your free trial today.

What is a Multi-Channel Inbox for Healthcare?

A multi-channel inbox for healthcare is a centralized communication platform that brings all your healthcare business messages into one organized view. Instead of coordinating patient inquiries across phone, email, and patient portals, you get a single dashboard where every conversation is tracked, classified, and ready for action.

Relvios connects patient emails, secure messaging portals, care team Slack and more into a multi-channel inbox that your entire team can access. With AI-powered classification, messages are automatically tagged by intent and sentiment, so your team can prioritize what matters most. Smart routing ensures the right messages reach the right people.

For healthcare businesses, this means you can improve patient response time by 45%. Whether you're a small team or an enterprise operation, our multi-channel inbox scales with your communication volume while keeping everything secure with end-to-end encryption and OAuth-managed connections.

FAQ

Frequently Asked Questions

Is Relvios suitable for handling patient communications?
Yes! Relvios connects to 10+ platforms including Gmail, Outlook, Slack, Discord, WhatsApp, Instagram, Messenger, and Telegram. For healthcare businesses, this means all your patient emails, secure messaging portals, care team Slack can be managed from one multi-channel inbox.
How does encryption protect sensitive messages?
Our AI-powered classification system automatically tags and routes messages, helping healthcare teams improve patient response time by 45%. Smart routing rules ensure every message reaches the right team member.
Can care teams collaborate on patient inquiries?
Absolutely. Relvios is built as an API-first platform with REST API and MCP protocol support. You can integrate our multi-channel inbox with any existing healthcare tools via webhooks or direct API calls.
Is Relvios secure enough for healthcare communications?
Yes. Relvios uses end-to-end encryption, managed OAuth credentials, and webhook verification. We're SOC 2 ready with a 99.9% uptime SLA, making it suitable for healthcare businesses that need reliable, secure communication infrastructure.