RelviosRelvios
Master Inbox vs Intercom

Master Inbox vs
Intercom

Intercom has expensive at scale and focused mainly on in-app chat. Relvios gives you a master inbox with 10+ channel integrations — including Discord, Telegram, IMAP — plus AI-powered classification, smart routing, and an API-first architecture.

See how it works
SOC 2 ReadyEnd-to-end encrypted99.9% uptime SLA
Integrates with
Gmail
Outlook
Slack
Discord
WhatsApp
Instagram
Messenger
Telegram
SMTP / IMAP
Webhooks
Product Preview
0+
Channel integrations
0+
Messages processed daily
0.9%
Uptime guarantee
0ms
Avg. API response
Core Features

Why teams switch from Intercom
to Relvios

Intercom has expensive at scale and focused mainly on in-app chat. Relvios gives you more channels, smarter AI, and a developer-friendly API — all at a competitive price.

Unified Inbox

One API for email, chat, social messaging, bots, and webhooks. All messages normalized into a single schema.

AI Classification

Auto-tag by intent and sentiment. Context-aware draft replies generated instantly.

MCP Protocol

Native integration with Claude Code, Gemini CLI, OpenCode, Codex CLI, and ZeroClaw to empower AI agents.

Secure OAuth

Managed OAuth, encrypted credentials, webhook verification, and bot-token based channels where platforms require it.

Smart Routing

Route messages to team members or AI agents based on content, platform, or priority rules.

Real-Time Webhooks

HMAC-signed webhook notifications for new messages, connection changes, and status updates.

Integrations

Connect the channels
that matter

Gmail

Secure OAuth with automated incoming thread syncing.

Outlook

Connect Microsoft 365 Exchange mailboxes via OAuth.

SMTP/IMAP

Standard encrypted mail protocol for generic inboxes.

Slack

Sync channels and direct messages into the triage flow.

Discord

Listen to server channels using custom bot integrations.

WhatsApp

Read and respond to WhatsApp Business messages via Meta.

Instagram

Bring Instagram direct messages into the shared inbox.

Messenger

Handle Facebook Page messages from one workspace.

Telegram

Connect bot conversations through webhook or polling.

Webhooks

Inbound POST requests normalized into conversations.

For Developers

Three steps to
go live

01

Connect your channels

Securely link Gmail, Outlook, Slack, Discord, WhatsApp, Instagram, Messenger, Telegram, SMTP/IMAP servers, and webhook endpoints.

Terminal
$ POST /v1/connections { "provider": "gmail" }
02

Create an API key

Configure your workspace and get your access tokens from the settings panel.

Terminal
$ curl -X POST https://api.relvios.com/v1/keys
03

Read, route & reply

Fetch normalized streams, let AI draft replies, and track conversations via REST API or MCP protocol.

Terminal
$ GET /v1/threads?status=unread

Simple, transparent
pricing

Scale as your message volume grows. Save 30% on yearly plans.

Ready to switch from
Intercom?

Start your free trial and see why teams choose Relvios over Intercom. Connect all your channels in under 5 minutes.

Master Inbox: Relvios vs Intercom

Intercom is a well-known tool, but many teams find it limiting due to expensive at scale and focused mainly on in-app chat. If you're looking for a better master inbox that supports more channels and offers smarter AI, Relvios is designed for you.

Unlike Intercom, Relvios connects 10+ communication channels including Gmail, Outlook, Slack, Discord, WhatsApp, Instagram, Messenger, Telegram, IMAP/SMTP, and webhooks. That means channels like Discord, Telegram, IMAP — which Intercom doesn't support — are fully integrated into your master inbox.

Relvios also offers an API-first architecture with REST API and MCP protocol support, making it easy for developers to build integrations and for AI agents to read, classify, and respond to messages programmatically. With AI-powered classification, smart routing, and end-to-end encryption, Relvios is the modern master inbox built for teams that need more.

FAQ

Frequently Asked Questions

What can Relvios do that Intercom can't?
Relvios supports 10+ channels including Discord, Telegram, IMAP which Intercom lacks. We also offer AI-powered classification, MCP protocol for AI agents, and an API-first architecture designed for developers.
Is Relvios more affordable than Intercom?
Relvios offers competitive pricing with a free trial to get started. Unlike Intercom, which has expensive at scale and focused mainly on in-app chat, Relvios provides all features at every tier with transparent, usage-based pricing.
How hard is it to migrate from Intercom to Relvios?
Migration is straightforward. Simply connect your channels to Relvios via OAuth — no data export needed. Your new messages will immediately flow into your master inbox, and you can run both tools in parallel during the transition.
Does Relvios have an API like Intercom?
Yes — and more. Relvios offers a comprehensive REST API plus MCP protocol support for AI agent integration. This makes it ideal for developers who want to programmatically read, route, and respond to messages across all channels.

Related Pages

Master InboxIntercom AlternativeMaster Inbox For Customer SupportMaster Inbox For SaasGmail Master InboxOutlook Master Inbox