RelviosRelvios
Instagram + Shared Inbox

Instagram Shared Inbox
— all accounts, one view.

Connect Instagram Direct Messages via Meta API into your shared inbox. Manage Instagram alongside Gmail, Outlook, Slack, Discord, WhatsApp, and more — all from a single API.

See how it works
SOC 2 ReadyEnd-to-end encrypted99.9% uptime SLA
Integrates with
Gmail
Outlook
Slack
Discord
WhatsApp
Instagram
Messenger
Telegram
SMTP / IMAP
Webhooks
Product Preview
0+
Channel integrations
0+
Messages processed daily
0.9%
Uptime guarantee
0ms
Avg. API response
Core Features

Instagram meets
shared inbox

Bring Instagram Direct Messages via Meta API into your shared inbox. AI classification, smart routing, and draft replies work across Instagram and all your other channels.

Unified Inbox

One API for email, chat, social messaging, bots, and webhooks. All messages normalized into a single schema.

AI Classification

Auto-tag by intent and sentiment. Context-aware draft replies generated instantly.

MCP Protocol

Native integration with Claude Code, Gemini CLI, OpenCode, Codex CLI, and ZeroClaw to empower AI agents.

Secure OAuth

Managed OAuth, encrypted credentials, webhook verification, and bot-token based channels where platforms require it.

Smart Routing

Route messages to team members or AI agents based on content, platform, or priority rules.

Real-Time Webhooks

HMAC-signed webhook notifications for new messages, connection changes, and status updates.

Integrations

Connect the channels
that matter

Gmail

Secure OAuth with automated incoming thread syncing.

Outlook

Connect Microsoft 365 Exchange mailboxes via OAuth.

SMTP/IMAP

Standard encrypted mail protocol for generic inboxes.

Slack

Sync channels and direct messages into the triage flow.

Discord

Listen to server channels using custom bot integrations.

WhatsApp

Read and respond to WhatsApp Business messages via Meta.

Instagram

Bring Instagram direct messages into the shared inbox.

Messenger

Handle Facebook Page messages from one workspace.

Telegram

Connect bot conversations through webhook or polling.

Webhooks

Inbound POST requests normalized into conversations.

For Developers

Three steps to
go live

01

Connect your channels

Securely link Gmail, Outlook, Slack, Discord, WhatsApp, Instagram, Messenger, Telegram, SMTP/IMAP servers, and webhook endpoints.

Terminal
$ POST /v1/connections { "provider": "gmail" }
02

Create an API key

Configure your workspace and get your access tokens from the settings panel.

Terminal
$ curl -X POST https://api.relvios.com/v1/keys
03

Read, route & reply

Fetch normalized streams, let AI draft replies, and track conversations via REST API or MCP protocol.

Terminal
$ GET /v1/threads?status=unread

Simple, transparent
pricing

Scale as your message volume grows. Save 30% on yearly plans.

Connect Instagram to your
shared inbox now

Start managing Instagram alongside all your other channels. Free trial — connect in under 2 minutes.

Why Connect Instagram to a Shared Inbox?

Instagram is one of the most popular communication platforms, but managing it alongside other channels creates silos. A Instagram shared inbox integration from Relvios brings Instagram Direct Messages via Meta API into the same view as your email, chat, and social messaging.

With Relvios, connecting Instagram takes under 2 minutes via secure OAuth. Once connected, all Instagram messages are normalized into the same schema as your other channels. AI classification tags messages by intent and sentiment, while smart routing ensures they reach the right team member.

Whether you're using Instagram for customer support, sales, or team collaboration, having it in your shared inbox means faster responses, better context, and zero missed messages. And with our REST API and MCP protocol, AI agents can read and respond to Instagram messages programmatically.

FAQ

Frequently Asked Questions

How do I connect Instagram to Relvios?
Connecting Instagram is simple — just click "Add Connection" in your Relvios dashboard and authorize via OAuth. For Instagram Direct Messages via Meta API, the connection is established in under 2 minutes with no technical setup required.
Can I manage multiple Instagram accounts in one inbox?
Yes! Relvios supports connecting multiple Instagram accounts into a shared inbox. All messages from all accounts appear in one unified view, properly tagged with their source account.
Does the Instagram integration support real-time messages?
Absolutely. Relvios uses webhooks and real-time sync to ensure Instagram messages appear in your shared inbox within seconds of being received.
Can AI agents respond to Instagram messages via the API?
Yes. Our REST API and MCP protocol allow AI agents to read, classify, draft, and send replies to Instagram messages programmatically. This is perfect for automating customer support or building intelligent assistants.

Related Pages

Shared InboxInstagram Team InboxGmail Shared InboxShared Inbox For Customer SupportShared Inbox For Saas